Effective: March 1, 2020
When we refer to “Handzin”, we mean the Handzin entity that acts as the controller or processor of your information, as explained in more detail in the “Identifying the Data Controller and Processor” section below.
Information We Collect And Receive
Handzin may collect and receive Customer Data and other information and data (“Other Information”) in a variety of ways:
Generally, no one is under a statutory or contractual obligation to provide any Customer Data or Other Information (collectively, “Information”). However, certain Information is collected automatically and, if some Information, such as Community or Authorized user setup details, is not provided, we may be unable to provide the Services.
How We Use Information
Customer Data will be used by Handzin in accordance with Handzin’s policies, the Organization’s instructions, including any applicable terms in the Organization Agreement and the Organization’s use of Services functionality, and as required by applicable law. Handzin is a processor of Customer Data and the Organization is the controller. The Organization may, for example, use the Services to grant and remove access to a Community, configure settings, access, modify, export, share and remove Customer Data and otherwise apply its policies to the Services.
Handzin uses Other Information in furtherance of our legitimate interests in operating our Services, Websites and business. More specifically, Handzin uses Other Information:
How We Share And Disclose Information
Handzin takes security of data very seriously. Handzin works hard to protect Other Information you provide from loss, misuse, and unauthorized access or disclosure. These steps take into account the sensitivity of the Other Information we collect, process and store, and the current state of technology. Handzin has received internationally recognized security certifications. To learn more about current practices and policies regarding security and confidentiality of the Services, please see our Security Practices. Given the nature of communications and information processing technology, Handzin cannot guarantee that Information during transmission through the Internet or while stored on our systems or otherwise in our care will be absolutely safe from intrusion by others. When you click a link to a third-party site, you will be leaving our site and we don’t control or endorse what is on third-party sites.
To the extent prohibited by applicable law, .
International Data Transfers
. We deploy the following safeguards if Handzin transfers Personal Data from jurisdictions with differing data protection laws:
If you have an unresolved privacy or data use concern related to our APEC CBPR or PRP certifications that we have not addressed satisfactorily, you may contact our third party dispute resolution provider.
Data Protection Officer
To communicate with our Data Protection Officer, please email .
Identifying The Data Controller And Processor
Data protection law in certain jurisdictions differentiates between the “controller” and “processor” of information. In general, the Organization is the controller of Customer Data. In general, Handzin is the processor of Customer Data and the controller of Other Information. Different Handzin entities provide the Services in different parts of the world. . Handzin, Inc., a US company based in San Francisco, California is the controller of Other Information and a processor of Customer Data relating to Authorized Users who use Workspaces established for Customers in the US and Canada.
Individuals located in certain countries, including the European Economic Area and the United Kingdom, have certain statutory rights in relation to their personal data. Subject to any exemptions provided by law, you may have the right to request access to Information, as well as to seek to update, delete or correct this Information. You can usually do this using the settings and tools provided in your Services account. If you cannot use the settings and tools, contact the Organization who controls your Community or Communities for additional access and assistance. Please check with you Community moderator for the Organization contact information.
To the extent that Handzin’s processing of your Personal Data is subject to the General Data Protection Regulation (or applicable laws covering the processing of Personal Data in the United Kingdom), Handzin relies on its legitimate interests, described above, to process your data. Handzin may also process Other Information that constitutes your Personal Data for direct marketing purposes, and you have a right to object to Handzin’s use of your Personal Data for this purpose at any time.
Your California Privacy Rights
This section provides additional details about the personal information we collect about California consumers and the rights afforded to them under the California Consumer Privacy Act or “CCPA.”
Subject to certain limitations, the CCPA provides California consumers the right to request to know more details about the categories or specific pieces of personal information we collect (including how we use and disclose this information), to delete their personal information, to opt out of any “sales” that may be occurring, and to not be discriminated against for exercising these rights.
California consumers may make a request pursuant to their rights under the CCPA by contacting us at . We will verify your request using the information associated with your account, including email address. Government identification may be required. Consumers can also designate an authorized agent to exercise these rights on their behalf.
Data Protection Authority
Subject to applicable law, you also have the right to (i) restrict Handzin’s use of Other Information that constitutes your Personal Data and (ii) lodge a complaint with your local data protection authority or the Irish Data Protection Commissioner, which is Handzin’s lead supervisory authority in the European Union. If you are a resident of the European Economic Area and believe we maintain your Personal Data within the scope of the General Data Protection Regulation (GDPR), you may direct questions or complaints to our lead supervisory authority:
Irish Data Protection Commissioner
Office of the Data Protection Commissioner
Canal House, Station Road, Portarlington, Co. Laois, R32 AP23, Ireland
Phone +353 57 868 4757
Fax: +353 57 868 4757
Once the United Kingdom is no longer a Member State of the European Union, if you are a resident of the United Kingdom and believe we maintain your Personal Data within the scope of the applicable laws relating to personal data in the United Kingdom, you may direct questions or complaints to the UK supervisory authority, the Information Commissioner’s Office.
BHA on Handzin
Building Healthier America (BHA) and Family Trust Commitments
BHA Trust Commitments
Building Healthier America (BHA) is a national network that supports families with children managing chronic illnesses or disability. BHA aims to help families navigate the medical, educational, and human services systems and improve their quality of life. BHA respects the privacy and confidentiality of the families we serve and adheres to the following principles should you agree to services and/or assist in the development of our platform.
Family Trust Commitments
Please note any information discussed and/or shared with Navigator will be held in confidence and not used in/or on a database. This information you share will only be used to assist you and your family members.
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San Francisco, CA, 94107